We value our customers and wish to express our
appreciation for your business. Our rental policies and practices
enhance our ability to offer quality accommodations and hospitality
services.
Disclaimer: The following information outlines
the rental policies and practices of Mara Lee Vacation Rentals. Please
read these policies and practices in order that you are fully aware of
the policies and practices when booking a reservation and renting a
property from Mara Lee Vacation Rentals. By making a reservation, you
are stating that you have fully read, understand and agree to the rental
polices and practices as outlined by Mara Lee Vacation Rentals Policies.
Please note: When making a reservation, the
rental agreement is contracted between the reserving person and Mara Lee
Vacation Rentals. The agreement is not transferable to another person,
party, friend or family member. The person making the reservation is the
responsible party and acknowledges all polices and procedures of Mara
Lee Vacation Rentals and the resort's rules and regulations governing
the use of vacation property, resort property and its amenities. The
reserving person will be responsible for ensuring that himself/herself,
and all guests, whether they are registered in the rental property or
not, adhere to the rules and regulations affecting the property,
building and resort community. Not adhering to the policies and
regulations can cause loss of rental monies, deposits, additional
charges and eviction. The reserving/responsible person must check-in,
stay in the property for the length of the rental period, and check out
with the on site resident manager.
Family Oriented Vacation Accommodations
Mara Lee Vacation Rentals provides family oriented
vacation accommodations and will not rent to vacationing students or
young adults under the age of 25. The responsible person must present
a valid driver's license at check-in. Please note: Parents must be
staying at the rental property at all times with children, teenagers and
young adults under the age of 25. During spring break season, we require
one parent for every two persons under the age of 25. Our rental
properties are monitored for violation of this policy and other
policies. Reservations made under false pretenses are null and void and
all rental payments and reservation/security deposit will be forfeited
and eviction will occur. No Exceptions.
Hospitality Code: No smoking, No pets, No damage
and No theft. Strict adherence to occupancy limits.
Smoking is NOT permitted in the condo or on the
balcony. No exceptions.
Smoking is NOT permitted in the vacation home or
around the home's premises, including the front porch, patio, deck, yard
or garage. No exceptions.
Pets are NOT allowed. No exceptions.
No Smoking and No Pets Policy assures guests who are
allergic to smoke and/or pets that Mara Lee Vacation Rentals
accommodations are comfortable for all vacationing guests.
Mara Lee Vacation Rentals manages privately owned
properties and enforces a strict NO SMOKING and NO PETS policy.
Reservations made under false pretenses or violation
of policies will be subject to forfeiture of deposit, rental fees and
eviction.
Occupancy Limits
Florida State Licensing Regulations require occupancy
limits based upon square footage of the condo or home and sleeping
accommodations. Therefore, the number of guests must not exceed the
maximum guests allowed (including all children and babies) as indicated
on the Mara Lee Vacation Rentals web sites and on your rental
confirmation for the vacation property. Vacation properties with Mara
Lee Vacation Rentals will accommodate 6-10 guests depending on the
property. If the occupancy limit is exceeded, then guests will be
evicted and rental payment and reservation/security deposit is
forfeited. No Exceptions.
Reservation/Security Deposit
A reservation/security deposit of $200-$250 (depending
on unit) for condos, $350 for homes, or $500 for luxury vacation rentals
is due upon booking a reservation. This deposit will be fully refunded
by check within 14 days of departure providing there is no smoking, no
pets, no damage, no theft, adherence to occupancy limits and all
policies and conditions are followed.
Rental Payment Policy
In addition to the rental rate, a $50 non-refundable
processing fee and exit cleaning fee are added to the rental invoice.
The cleaning fee varies based on the type of property. An additional
$75-$85 condo cleaning fee, an $85 home cleaning fee or a $115-$135
luxury home cleaning fee will be added to the invoice. Florida tax is 11
% and it is added to the rental rate and fees. Full rental payment is
due 30 days prior to arrival and may be paid by a personal check or bank
cashier's check. There will be a $25 charge on each return check for
insufficient funds. We do not accept credit cards.
Reservations made on short notice (less than 30 day
prior to arrival) require payment by a bank cashier's check for deposit
and rental payment. No personal checks will be accepted for short notice
bookings. Credit cards are not accepted.
Spring break and summer season require weekly rentals.
Four night minimum stay required off season.
The rate information provided, though deemed accurate,
is not guaranteed. It is subject to errors, omissions, change of price
or withdrawal without notice. We reserve the right to correct rates,
fees and taxes that may have been misquoted due to human or computer
error.
Cancellation Policy
Please contact Mara Lee Vacation Rentals as soon as
possible in the event you must cancel or change properties or dates.
A $100 cancellation fee, the $50 non-refundable
processing fee and the 11% FL tax will be required on all canceled
reservations. The reservation/security deposit (minus the
cancellation fee, processing fee, and FL tax) is refunded when proper
notice has been given via phone or in writing and it has been
acknowledged by Mara Lee Vacation Rentals. Daily and weekly reservations
must be canceled at least 30 days prior to arrival and monthly
reservations must be canceled 90 days prior to arrival or the
full amount of the reservation/security deposit is forfeited. Please
note: If the reservation is not canceled within these time limits, then
you will incur not only the cancellation fee, non-refundable processing
fee and FL tax, but, will also forfeit the reservation/security deposit.
No refund of rent for early departure.
Property Assignment
At the time of reservation and confirmation, a
vacation property will be assigned to you. However, Mara Lee Vacation
Rentals reserves the right to change property assignments due to
maintenance repairs or other issues that may occur.
Check-in/Check-out
Check-in time is 4:00 p.m.- 6:00 p.m. On-site
resident managers are happy to welcome you and show you to your vacation
accommodations. Your satisfaction is important to us. Guests, who are
planning to arrive after 6:00 PM CT, are asked to contact Mara Lee Sieve
to set up a specific arrival appointment which has been established
PRIOR to the arrival date. Failure to make special arrangements for late
check-in with Mara Lee Sieve may result in unnecessary delay or next day
check-in.
Guest's Property Inspection Check List: Mara
Lee Vacation Rentals makes every effort to see that your rental property
is in excellent condition when you stay with us. At check-in, you will
receive a Property Inspection Check List. We ask that you promptly
review your accommodations and please note any appliance maintenance
problems, damage or unsatisfactory conditions. Please return it to
management within 24 hours of occupancy. If you do not return the
completed form, we will conclude that the rental property is in good
order. After your stay, the property will be inspected by management.
Should there be any damage, loss, repair work or extra cleaning
required, then, you will be responsible for these conditions and costs.
Guest's Responsibilities: During the rental
period, guests are responsible for the rental property, its contents,
their personal belongings and themselves. Guests must close and lock
doors, garage doors and windows when going out of the rental property.
Check-out time is 10:00 am. Check-out time is
no later than 10:00 am. Guests, who are late departing, will
incur 1/2 current day rental, FL tax, and additional charges for an
extra crew member for housekeeping. These charges will be deducted from
the security deposit. An additional housekeeping crew member will be
required in order to prepare the accommodations in a timely manner.
Keys, garage door openers, and gate fobs must be returned at check-out
to the on-site managers. If your key is lost, then re-keying charges
will occur. The property will be re-keyed by a professional service
company. Please note: Re-keying the locks to the vacation property is
expensive. The guest will be responsible for the re-keying and
replacement costs. No exceptions. If the garage door opener or gate fob
is not returned to Mara Lee Vacation Rentals upon departure, the guest
will incur replacement costs. Charges will be deducted from the security
deposit. If the charges exceed the deposit, then additional payment is
required by the guest.
Air Conditioning and Heating
Please do not leave the doors or windows open while
the A/C or Heater are operating. These are privately owned properties
and the owners cannot withstand unreasonable utilities bills. Please be
respectful and keep the air conditioning and heat at a reasonable
temperature setting. Please keep the doors and windows closed when using
the A/C and Heat.
Parking Regulations
RV's, boats, watercraft, or trailers are NOT
allowed. Please park your cars in the garage or in the driveway at
the vacation homes. If you are staying in a condo, please park your car
in the parking lot. The homeowner’s association fine is $100 for parked
cars on the street. The penalty fine will be deducted from the security
deposit for violation of the community parking code. In addition, cars
are liable to be towed. The homeowner’s association strictly enforces
the parking regulations.
No Subletting
The rental agreement has been made between the
reserving/responsible person and Mara Lee Vacation Rentals. The
agreement is not transferable to another person/party/friends or family.
The person making the reservation is the responsible party and
acknowledges all policies and procedures of MLVR and Resort Property
rules and regulations governing the use of vacation property, resort
property and it amenities. The reserving/responsible person must
check-in, stay in the property for the length of the rental period, and
check-out with on site resident managers.
Swimming Pool and Beach
During your stay, please familiarize yourself with
rules, policies and practices concerning the beach, swimming pools and
recreational facilities and resort amenities. Please note: No tents, no
canopies and no pets are allowed on the beach.
Safety
It is the guest's responsibility to learn about safety
precautions, warning signs of water conditions, and safety procedures
concerning swimming in the ocean, pool, and hot tub Jacuzzi. Children
are not allowed in the hot tub Jacuzzi due to safety reasons.
Good Housekeeping
It is prohibited to rearrange the furniture.
The vacation property will be cleaned to quality
standards prior to your arrival and after your departure. Maid service
is not provided during your stay. You are responsible for cleaning
during your stay and for leaving the property in good condition at
check-out. For example: wash the dishes, clean up spilled milk,
juice, candy wrappers etc. Clean up a sticky floor. Put the iron and
ironing board back in its proper place. Take all the trash to the
dumpster. If the property is left damaged, unusually dirty and messy,
you will forfeit your security deposit and will be charged additional
fees to offset the expense of cleaning and/or repairs.
Refrigerator: Please do not overload the refrigerator
with drink cans and bottles. Please do not reset the refrigerator
setting to a low setting for a "quick cool" for drinks. This can cause
problems with the refrigerator and restricts the refrigerator from
cooling properly. If a service repairman is required, then the charges
will be deducted from the security deposit. If the charges exceed the
deposit, then additional payment is required by the guest.
Washer/Dryer: Please thoroughly shake out the sand
from beach towels and swimsuits before washing/drying them in the
washing machine. Sand causes problems in washer/dryers and a repairman
may be required. If a repairman is required, then the charges will be
deducted from the security deposit. If the charges exceed the deposit,
then additional payment is required by the guest.
Please do not take the property's bath towels or
linens to the beach. Please bring your own beach towels. If beach towels
or other colorful items are wash/dried with the property's
towels/linens, then replacement charges of the affected towels/linens
will be deducted from the security deposit. If the charges exceed the
deposit, then additional payment is required by the guest.
Linens/Towels/Supplies. The property provides basic
towels/linens and starter supply of trash liners, bathroom paper and
soap. However, guests will need to provide their own laundry detergent,
additional paper products and household supply items for their stay.
Trash Disposal. Please place trash in trash bags
and dispose of trash at the dumpster at the resort during your stay.
Maravilla Resort homes and Beach Retreat Cottages are offered EARLY
MORNING trash pick up on Monday and Thursday. Otherwise, please dispose
of your trash at the dumpster during your stay. Prior to check-out, all
guests are required to dispose of all food trash and garbage at the
dumpster located in the resort.
The rental property must be left in good condition.
All soiled dishes must be washed in the dishwasher or by hand prior to
departure. Mara Lee Vacation Rentals reserves the right to retain
partial or full security deposit for late departure, carpet cleaning or
additional housekeeping services due to guest's lack of care or respect
for privately owned properties. Additional charges may apply to offset
deep cleaning, damage and/or theft. Please treat the property with care
and the neighbors with courtesy.
The vacation properties may have a locked closet(s)
that is reserved for storage for the owner's personal items. The locked
closet is NOT included in the rental.
Routine or Repair Maintenance: The management
team and with the owners of the property are diligent about the
maintenance of the rental property. However, in case a problem develops
with the property's appliances, plumbing or heating/air conditioning,
please contact on the site management immediately. Management will
respond quickly and supervise the repair/maintenance. No refund or rate
adjustment shall be made for failures such as the supply of electricity,
water, air conditioning, telephone, television or cable service,
appliances, etc.
Resort Amenities and Property Management:
Maravilla Resort and Beach Retreat have common areas such as private
beach, pools, tennis courts, hot tub, club house, parking lot and
grounds. Mara Lee Vacation Rentals manages only privately owned condos
and homes noted on its web sites. Mara Lee Vacation Rentals has no
control over the outside environment of the resort property complex.
Maintenance and repairs concerning the pools, condition of the beach
and/or ocean or anything related to the outside common areas of the
resort complex are not the responsibility of Mara Lee Vacation Rentals.
The resort's property management association is responsible for the
maintenance, repairs, safety and security of the outside environment of
the resorts. Mara Lee Vacation Rentals does not refund any rent due to
the resort's failure for any reason to provide its amenities, safety or
security of the resort.
Severe Weather
We do not refund rents due to shortened stays because
of weather. Hurricane Policy: We will refund unused days in the
event of a MANDATORY evacuation in our area. No refunds will be
given unless a mandatory evacuation order is issued by local
authorities. The day the mandatory evacuation is issued, Mara Lee
Vacation Rentals will refund to currently registered guests any unused
portion of the rent from the time they check-out of the property. Guests
scheduled to arrive during a mandatory evacuation may shorten their stay
to come in after the evacuation is lifted and they will be refunded any
unused portion of the rent. If you choose to cancel your reservation
immediately after the mandatory evacuation hurricane warning has been
lifted and the area is not accessible you will be refunded the rental
payment minus the $100 cancellation, $50 processing fee and the 11 % FL
tax. However, if no mandatory evacuation hurricane warning is issued
specific to the Destin area, and you choose to cancel your reservation,
you will incur the $100 cancellation fee, $50 non-refundable processing
fee plus applicable FL tax and loss of the reservation/security deposit.
Waiver
Property owners, operation managers, and Mara Lee
Vacation Rentals, and owners of Mara Lee Vacation Rentals, will not be
held responsible for acts of theft, vandalism, or other loss or damages
to guests/renters personal property or items left at the vacation
property. Please double check for all your belongings before you leave
the rental property. Mara Lee Vacation Rentals is not responsible for
items that may have been left behind at the rental property.
Guests/Renters acknowledge that Mara Lee Vacation
Rentals, and owners of Mara Lee Vacation Rentals, property owners,
management, and contract workers cannot be held responsible regardless
of fault, for any accident, loss, damage, injury or death suffered by
the renter and/or guests, members of their party or any other guests
which the renter/guest or their party have allowed access to the
property or resort complex, regardless of said loss, is a result
directly or indirectly from acts of god, danger incident to the sea, any
body of water, fire, breakdown of machinery, electrical problems,
appliance, resort amenity, equipment, acts of government or other
authorities, delays or cancellations of or changes in itineraries or
schedule or from acts of omission of any property, property management,
resort complex, power outages, road conditions and airlines.
Guests/Renters will release and hold harmless any and
all parties involved with the rental, management, operations and
reservations of the property and to release and hold harmless its owners
and/or representatives for any loss or damage to personal property
and/or for any injury and /or death. The guest/renter further agrees to
hold harmless Mara Lee Vacation Rentals, Mara Lee Properties LLC, Mara
Lee Inc for any accident, injury or death that occurs on Mara Lee
Vacation Rentals premises, Mara Lee Properties LLC premises, or
associations with Mara Lee Inc or any property that is rented through
Mara Lee Vacation Rentals.
Guests acknowledge that Mara Lee Vacation Rentals
serves as the agent of the property owner. All monies are placed in an
interest-bearing account with interest payable to Mara Lee Vacation
Rentals.